About EORI (UK)

Streamlined Customs Solutions

Empowering Your International Business Growth

With our expertise and dedicated support, we are the leading specialists in handling customs formalities to ensure you can focus on growing your business across international markets.

The EORI team includes certified process advisors to: HMRC, Members of Parliament, InterTradeIreland and Enterprise Ireland clients along with some of the leading retail and logistics brands in the UK and Europe.

Our Mission

To create the best customs and border solution, able to facilitate trade through integrated technology and cost-efficient process simplification.

With our expertise and dedicated support, we make it easy for you to obtain and manage your import and exports efficiently.

Creating time to create accuracy for Clients.

Navigating Post-Brexit Trade

In the wake of Brexit, the landscape of international trade was forever changed. It was estimated that 100 million declarations would be required and there wasn't enough capacity in the market to deal with this upsurge.

Recognising the need for efficient and comprehensive customs solutions, EORI (UK) Limited founded the Customs Clearance Consortium to provide end-to-end customs clearance, so the trader is never stranded at any point in the process.

Creating time to create accuracy for clients.

Unlike traditional customs agencies, we offer a holistic approach, ensuring your customs clearance journey is seamless from start to finish. Our founding principles centre around empowering traders like you, eliminating bottlenecks, and providing unwavering support every step of the way.

We are now one of the largest independent customs agencies in the UK providing custom clearance for large and small traders, logistics operators, and anybody who requires custom clearance which is pretty much anybody carrying goods across the frontier.

Rob Hardy

CEO & Founder

Matt Jones

CFO

Gulab Singh

CTO

Sarah Hardy

COO (Interim)

John Gibson

Head of Product Success

Paula Hill

Senior Ops Manager

Chris Thornton

Head of HR

Alexandra Townsley

Financial Controller

John Lincoln

Senior Commercial Accountant

Tracey Palethorpe

Head of Marketing

Stefanie Rollins

COO

Paul Robertson

Customs Director

Hayley Hirst

Executive Assistant

ISO 9001 - Quality Management

ISO 9001 is the trusted quality management system standard that helps EORI (UK) monitor and continually improve the quality of our products and services.

ISO 27001 - Information Security Management

ISO 27001 is the international standard for information security. It is recognised worldwide to indicate that your ISMS is aligned with information security best practices.

BIFA Associate Member

The British International Freight Association (BIFA) is the prime trade association for UK registered companies engaged in the international movement of freight by all modes of transport, air, road, rail and sea, and/or customs brokerage.

ACITA Member

ACITA is the voice of International Trade in the UK, providing a focus and forum for traders and consultants involved in trading across borders.

Cold Chain Federation Member

Cold Chain Federation exists to represent businesses that run the temperature-controlled supply chain in the UK.

TRACE Third Party Management System

The successful completion of TRACE certification demonstrates our commitment to commercial transparency, allowing us to be the pre-vetted partners for multinational companies seeking to do business with suppliers, agents and consultants who share their commitment to commercial transparency.

Chartered Institute of Export & International Trade

Membership of the Chartered IOE&IT ensures we continually keep up-to-date with trade management and export practices in the fast-moving world of international trade.

The Association of Freight Software Suppliers

Proud to be a AFSS member who represents on the main HMRC Joint Customs Consultative Committee (JCCC) and plays an active role in numerous working groups.

Cyber Essentials Certified

Cyber Essentials is a Government-backed and industry-supported scheme that helps businesses protect themselves against the growing threat of cyber attacks and provides a clear statement of the controls we have in place to protect ourselves and customers.

Trusted By

You're In Good Company

“We have been from day one completely satisfied with EORI (UK) on every level and have recommended you more than once - great, pricing very fair, and it makes our importing much easier. . You are a brilliant company to work with!”

Christian Gimbett, The Good Food Network

"Can't say enough good things about EORI (UK). Find staff friendly and helpful. They don't leave you hanging. Which, to me, is so important in customs. Top notch service."

Neil Madden, Nomadic

"A very serious and professional company. Since we entrusted them with all our customs clearances, we have resolved nearly all of the issues we previously had with customs. Their customs experts are always ready and available to assist us with any issues. Everyone is extremely courteous and professional, available 24/7 with practically immediate response times—even in the middle of the night. They’re always willing to help and provide advice for the best resolution of problems. Five stars well-deserved (can we give six?)."

Stefano Lattarulo, CEO, Fresh Ways

“I am very happy with the support from EORI UK to our business. Not only with the day to day transactions but also regarding the level of support and expertise with new challenges facing us at present from Windsor and T.O.M.”

Shayne Leatham, Logistics Manager, Pilgrims Food Masters

“No problems whatsoever, EORI (UK) easily the most hands-off customs procedure I have to endure !!!”

Rob Platt, Purchasing Manager, Infusion Group

“The overall concept of what EORI (UK) are trying to achieve in the Customs world and so far are successfully doing is fantastic! I would recommend their services to anyone considering EORI (UK), you won’t regret it!”

Joe Jeffery, Director, Zelir Logistics Ltd

Why EORI (UK)?